Privacy policy

"Common Sense Aligners" is deeply committed to compliance with Spanish and European regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the General Data Protection Regulation (RGPD) (EU) 2016/679, of 27 April, and in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (LOPD and GDD, hereinafter LOPD).

In accordance with these regulations, we inform you that the use of our website may require you to provide certain personal data through contact forms, or by sending emails, and that these will be processed by "Common Sense Aligners", Data Controller, whose data are:

- Company name: Smiling is Living SLU
- NIF: B67737031
- Registered office: C/ San Nicolas, 9, 3, 30005, Murcia
- Telephone: 659 57 50 31
- Email: info@commonsensealigners.com


Collection and Processing of Personal Data

Personal data is any information relating to a person: name, email, address, telephone number, NIF/NIE... In addition, when a User visits our website, certain information is automatically stored for technical reasons, such as the IP address assigned by their Internet access provider.

"Sonreir es Vivir SLU, as Data Controller, has the duty to inform the Users of its website about the collection of personal data that may be carried out, either by sending e-mails or by filling in the forms included on the website.

Only the data necessary to carry out the contracted service, or to respond appropriately to the request for information made by the User, will be obtained. The data collected are identifying and correspond to a reasonable minimum in order to be able to carry out the activity performed. In particular, no specially protected data is collected at any time. In no case will the data be used for any purpose other than that for which it was collected.


Contact forms/email

Purpose: Respond to your request for information made through our contact form(s).
Legitimation: The legal basis for this processing is the consent of the User, which may be revoked at any time.
Transfer of data: Personal data will be processed through servers managed by XDMedia, which will be considered the Data Processor.


Mailing list subscription forms (newsletter)

Purpose: Sending communications, some of them commercial, of interest to users according to the subject matter of the website. As established by the LSSICE, "Common Sense Aligners" undertakes not to send commercial communications without identifying them as such. For these purposes, information sent to customers for the maintenance of the existing contractual relationship, if any, will not be considered as commercial communication.
Legitimation: The legal basis for this processing is the consent of the User, which may be revoked at any time.
Transfer of data: Personal data will be processed through servers managed by Acumbamail, which will be considered the Data Processor.


Minors

Only persons over 14 years of age may provide personal data on this website. As required by the LOPD and the GDD, in the case of children under 14 years of age, the consent of their parents or guardians is a mandatory condition for us to process their personal data.

On the other hand, only persons over 18 years of age may contract our services. In the case of minors under 18 years of age, the consent of their parents or legal guardians is a mandatory condition for us to provide them with the services offered, unless the minor is emancipated.


Security measures

Users of the "Common Sense Aligners" website are informed that the technical and organisational security measures available to us have been adopted to prevent the loss, misuse, alteration, unauthorised access and theft of data, thus guaranteeing the confidentiality, integrity and quality of the information contained therein, in accordance with the provisions of current legislation on data protection. The personal data collected in the forms are processed only by the staff of "Common Sense Aligners" or the Designated Data Processors.

The "Common Sense Aligners" Website also has SSL encryption, which allows the User to securely submit personal data through the contact or registration forms on the website.


Veracity of data

The User declares that all the information provided by him/her is true and correct and undertakes to keep it updated. The user is responsible for the veracity of their data and will be solely responsible for any disputes or litigation that may arise from the falsity of the same. It is important that, so that we can keep the personal data updated, the User informs "Common Sense Aligners" whenever there has been any change in them.


Transfer of data

"Common Sense Aligners" will not transfer or communicate your data to any third party, except in the cases legally foreseen or when it is strictly necessary for the provision of a service. Specifically, the data may be transferred to:

- Technology or IT service providers
- Payment service providers
- Courier and parcel companies
- Third parties or intermediaries, such as service providers, acting on our behalf (management companies, consultants, etc.).

The transfer of data shall be carried out in the strictest confidence, using the necessary measures, such as the signing of confidentiality contracts, or adhering to their privacy policies established on their respective websites. The User may refuse the transfer of his/her data to the Data Processors, by means of a written request, by any of the aforementioned means.

In addition, in those cases in which it is necessary, Customer data may be transferred to certain bodies, in compliance with a legal obligation: Spanish Tax Agency, Labour Inspectorate, etc.


Exercise of User Rights

The LOPD and the RGPD grant interested parties the possibility of exercising a series of rights related to the processing of their personal data. To do so, the User must contact us, providing documentation proving their identity (ID card or passport), by email to info@smartalignerservices.com, or by written communication to the address that appears in our Legal Notice. Said communication must include the following information: name and surname of the User, the purpose of the request, address and supporting data.

The exercise of rights must be carried out by the User him/herself. However, they may be exercised by a person authorised as the User's legal representative, providing documentation accrediting such representation.

The User may request the exercise of the following rights:

- The right to request access to personal data, which is the right to obtain information on whether their own personal data are being processed, the purpose of the processing, if any, being carried out, as well as the information available on the origin of such data and the communications made or envisaged of such data.
- The right to request its rectification, in the event that the personal data is incorrect or inaccurate, or the deletion of data that proves to be inadequate or excessive.
- The right to request the limitation of their processing, in which case only the data strictly necessary for the exercise or defence of claims will be kept by "Common Sense Aligners".
- Right to object to the processing: this refers to the data subject's right not to have his or her personal data processed or to cease processing in cases where his or her consent to the processing is not required, in the case of commercial prospecting files or for the purpose of making decisions regarding the data subject and based solely on the automated processing of his or her data, unless for legitimate reasons or for the exercise or defence of possible claims, the processing must be continued.
- Right to data portability: in case you want your data to be processed by another company, "Common Sense Aligners" will provide you with the portability of your data in an exportable format.

In the event that consent has been given for a specific purpose, the User has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

We undertake to execute all these rights within the maximum legal deadline (1 month).

If a User considers that there is a problem with the way in which "Common Sense Aligners" is handling his/her data, he/she can address his/her complaints to the Security Officer or to the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.


Data retention

The personal data of Users who use the contact form or who send us an e-mail requesting information will be processed for the time strictly necessary to deal with the request for information, or until the consent given is revoked.

Customers' personal data will be processed until the end of the contractual relationship. The period of conservation of personal data will be the minimum necessary, and may be kept until:

- 4 years: Law on Infringements and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries...); Arts. 66 and following General Tax Law (accounting books...).
- 5 years: Art. 1964 Civil Code (personal actions without special time limit)
- 6 years: Art. 30 Commercial Code (accounting books, invoices...)
- 10 years: Art. 25 Prevention of Money Laundering and Terrorist Financing Act.
- No deadline: disaggregated and anonymised data.

The data of Users who register for the newsletter will be kept indefinitely, until the consent given is revoked.


Social media

"Common Sense Aligners" has a profile on some of the main social networks on the Internet (Facebook, Instagram), recognising itself in all cases as the party responsible for the processing of the data of its followers, fans, subscribers, commentators and other User profiles (hereinafter, followers) published by "Common Sense Aligners".

The purpose of the processing of data by "Common Sense Aligners", when the law does not prohibit it, will be to inform its followers about its activities and offers, by any means that the social network allows, as well as to provide a personalised customer service. The legal basis that legitimates this treatment will be the consent of the interested party, which may be revoked at any time.

Under no circumstances will "Common Sense Aligners" extract data from social networks, unless the consent of the User is expressly and specifically obtained for this purpose (for example, to carry out a competition).


Confidentiality

The information provided by the User will, in any case, be considered confidential, and may not be used for purposes other than those described herein. "Common Sense Aligners undertakes not to disclose or reveal information about the User's claims, the reasons for the advice requested or the duration of its relationship with the User.


Validity

This privacy and data protection policy has been drawn up by ExpertosLOPD®, a data protection company, on 22 February 2022, and may vary depending on regulatory and jurisprudential changes that may occur, and it is the responsibility of the data owner to read the updated document in order to know their rights and obligations in this regard at all times.